Nail Business - When nail technicians leave

| June 15, 2010 |

The beauty business is a highly competitive one. It is inevitable that at some point a salon and nail technician will most likely part ways. Whether you are a salon owner or a technician you need to be prepared.

I don’t mean to be a downer, but the fact is that nail technicians leave salons all the time. This business by nature has a high turnover rate. I don’t know that you can blame any particular thing, people move on to different salons for a variety of reasons.

I have had the privilege to be on both sides of the issue, having been both a salon owner and employee. That experience has given me a lot of insight on why technicians leave the salon, and why a salon owner has to fire a technician. When there is a parting of ways the issue of who a client belongs to always arises.

As a nail technician I have worked as an employee for a few different salons. I do not like change at all and would have been happy to never move, but sometimes you need to roll with the punches. One thing I am very adamant about is keeping client records. Whether you are the salon owner or the nail technician keep your own records. As a nail technician you don’t want to step on toes when it comes to other people’s clients, so play that by ear. You always want to be ethical. If I have a connection with someone else’s client I will take basic information and let the client know I am just writing down what I did in case she or her regular technician wants to know.

You always need to be prepared just in case in this business, you never know when your last day might be. Everyone knows everyone and gossip travels fast. If you have talked to another salon be prepared to leave immediately. I always carried my client keeper with all my records to and from the shop every day. Never leave it lying around for someone else to read, you just never know what people are capable of when it comes to business and money.

I’m sure everyone has there own opinion as to who clients belong to, the salon or the technician. I say both. When a salon and nail technician part ways, everyone has the right to try to entice the client to be theirs.

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